Privacy Policy
Last Updated: November 2, 2026
This Privacy Policy explains how personal information is handled when you visit marvexam, purchase a product, or contact our team.
Responsible company
Qingdao Xinzhaobuxuan Technology Co., Ltd., operating marvexam, is responsible for the processing described here and acts as the data controller where that concept applies.
Business address: Huangdao District, Qingdao City, Shandong Province (formerly No. 490, Hanjiazhai, Wangtai Town, Jiaonan City), China
Privacy email: service@marvexam.com
Telephone: +86 532 8685 1315
Contact hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China.
Information we receive
Depending on your interaction with the store, this may include:
- Your name, email address, telephone number, billing address, and delivery address.
- Order details, purchased items, payment status, transaction references, and shipping records.
- Support correspondence, return requests, and materials you choose to submit.
- Account information, where accounts are available.
- Technical information, including IP address, browser, device details, and website interactions.
- Marketing preferences and privacy choices.
Information comes from you, from your device where permitted, and from providers involved in payment, delivery, fraud prevention, and store operations.
Payment credentials are handled through the payment services offered at checkout. Do not send full card details or security codes by email.
How information is used
We use relevant information to process purchases, arrange delivery, manage returns, answer questions, maintain transaction records, prevent fraud, secure the website, and meet legal obligations.
Where permitted and subject to applicable choices, information may also be used for website analytics and marketing.
Where a legal basis is required, processing relies on contractual necessity, legal obligations, legitimate interests where appropriate, or consent. You may withdraw consent without affecting processing lawfully carried out beforehand.
Photographs sent to support
You may choose to send photographs of a product, furniture surface, or cleaning issue. We use relevant materials to assess your request.
Avoid including identifiable people, documents, valuables, precise location details, or other private information that is unnecessary for the inquiry.
We do not treat sending a support photograph as permission to publish it in advertising.
Service providers and disclosures
Our Shopify storefront and connected services support hosting, checkout, and order administration.
Relevant information may be shared as necessary with payment providers, fulfillment partners, carriers, customer-support providers, and technical or security providers.
Analytics and advertising providers receive information only where those tools are deployed and applicable consent or opt-out requirements have been met.
We may also disclose information when legally required, to protect rights and safety, or during a lawful business transaction subject to appropriate safeguards.
Cookies and privacy preferences
Essential technologies support shopping-cart functions, checkout, security, and preference storage.
Non-essential analytics or advertising technologies, where used, are subject to applicable consent and opt-out requirements. Where prior consent is required, they must remain inactive until consent is given.
The store’s privacy controls should allow you to accept all, reject non-essential technologies, or manage preferences where applicable. Optional consent may be withdrawn through those controls.
Where legally required, we recognize applicable opt-out preference signals, including Global Privacy Control.
International processing
We operate from China, and service providers may process information in other countries.
Where required, international transfers use appropriate safeguards, such as approved contractual protections or another lawful transfer mechanism.
Retention
Personal information is retained for the period needed for its purpose, including fulfillment, support, accounting, disputes, and applicable legal requirements.
Retention depends on the record type and relevant obligations. Information no longer required is deleted or anonymized, subject to lawful retention and backup arrangements.
Your rights
Depending on your location, you may have rights to access, correct, delete, receive, or transfer information; restrict or object to processing; withdraw consent; or opt out of specified advertising or sharing activities.
Contact service@marvexam.com to make a request. We may need proportionate identity verification and will respond within applicable legal timeframes.
We will not unlawfully discriminate against you for exercising a privacy right. You may also complain to the relevant data protection authority.
Children’s information
Our purchasing services are intended for adults. We do not knowingly collect children’s personal information in circumstances requiring parental consent without the safeguards required by law.
Contact us if you believe a child has provided information improperly so we can investigate and take appropriate action.
Security and updates
We use reasonable technical and organizational safeguards appropriate to the information involved. No system can guarantee absolute security.
Updates will appear on this page with a revised date. Additional notice or consent will be provided where required.