Contact Us

Last Updated: November 2, 2026

Qingdao Xinzhaobuxuan Technology Co., Ltd.
The company operating marvexam

Our support team can assist with product information, orders, delivery questions, and return arrangements.

Email

service@marvexam.com

For an existing purchase, please include your order number and the email address used at checkout.

Telephone

+86 532 8685 1315

Service hours

Monday–Friday, 9:00 AM–6:00 PM
China Standard Time (UTC+8), excluding public holidays in China.

Messages received outside these hours are reviewed during the next service period.

Business address

Qingdao Xinzhaobuxuan Technology Co., Ltd.
Huangdao District, Qingdao City, Shandong Province (formerly No. 490, Hanjiazhai, Wangtai Town, Jiaonan City), China

Questions about a cleaning product

Tell us which item you are considering and the surface you intend to clean. Include any relevant furniture-care label or manufacturer’s instructions where available.

Please do not assume that a product is suitable for delicate, unfinished, antique, or specially treated furniture unless the listing and furniture-care guidance support that use.

Problems with an order

Describe the issue and include photographs where reasonably available. Images of the product, packaging, or affected component can help us review the situation.

If a product appears damaged, leaking, or unsafe, stop using it and contact us. For a medical emergency or suspected poisoning, seek immediate local medical assistance rather than waiting for customer support.

Return arrangements

Our return warehouse is located in China. Email us before shipping to obtain the full address and relevant handling instructions.

Do not return goods to the business address unless we confirm that it is the correct destination.